Updates and Release Notes - 12/5/2025
Sprint Report & Release Notes Sprint 131
Our efforts included substantial backend work to ensure seamless user experiences, rigorous user acceptance testing (UAT), and essential quality assurance (QA) measures.
Key Accomplishments:
- Implemented improvements in our testing process by developing new issue types for bugs and testing (SP-2698, SP-2697).
- Held a critical internal tech meeting to address auditing requirements for Google Analytics & PowerBI (SP-2691).
- Identified automation auditing opportunities to enhance our implementation across platforms (SP-2643).
- Finalized the QA requirements for the upcoming SSP Launch (SP-2640).
- Quickly addressed and resolved a significant downtime issue with the RI Czechia website (SP-2639).
- Investigated and documented the requirements for the development of the SP Dashboard (SP-2637).
- Worked on the OAuth API token creation for Thailand to ensure secure API access (SP-2622).
- Set up Transifex properties for Mali and Burkina Faso brands to support localization efforts (SP-2621, SP-2620).
- Configured the Telerivet Cloud App for a new mobile line in Uganda, enhancing our communication channels (SP-2619).
Moving Forward:
We are done transitioning all of our country projects to the new site template and the new Service Map CMS. The focus will now shift from transitioning old tools to enhancing the aesthetic and functional aspects of our new site template and Directus. The old CMS system will be decommissioned, and we will be cleaning up artifacts from our current systems.
Work Accomplished:
- SP-2698 Testing Improvement Issue Types
- SP-2697 Testing Bug Issue Types
- SP-2691 Internal Tech Request: Meet with Alyssa to address Google Analytics & PowerBI Auditing Requirements
- SP-2643 Identify Automation Auditing Opportunities with Implementation Accounts across Platforms
- SP-2640 Finalize QA Requirements for SSP Launch
- SP-2639 Bug Report: RI Czechia website is down
- SP-2637 Investigate and Document requirements for SP Dashboard
- SP-2631 Bug Report: Remove Service Map on the Live Settle In Help Center Homepage
- SP-2622 Create OAuth API access token for Thailand
- SP-2621 Set up Transifex property for Mali brand and add users to Transifex
- SP-2620 Set up Transifex property for Burkina Faso brand and add users to Transifex
- SP-2619 CONFIGURE TELERIVET CLOUD APP (W/ MOBILE GATEWAY APP) FOR THE UGANDA NEW MOBILE LINE.
- SP-2618 Nigerial Follow-up TRAINING ON DIRECTUS for Service Map CMS
- SP-2617 Set up Integrations for Teams on WhatsApper for Bangladesh
- SP-2615 Set up VAPA EPIC and create actionable Jira tickets based on the WBS
- SP-2612 Assign all the languages for VAPA in Zendesk Admin Center/Guide/Support/Directus
- SP-2611 Activate and test Zendesk Guide for VAPA
- SP-2610 Add new brand in Zendesk and configure VAPA instance
- SP-2609 Facilitate project kickoff presentation to stakeholders for the VAPA implementation project
- SP-2608 Create Jira tickets and annotate anticipated schedule for the project to finish each feature outlined in the VAPA project charter deliverables list.
- SP-2607 Compose project charter for implementation of VAPA outlining scope, deliverables, exclusions, and boundaries.
- SP-2606 Decision on final Zendesk URL, domain name, and initial requirements for VAPA
- SP-2603 We need a list of people and what their roles are for implementing VAPA site
- SP-2602 Onboarding Step- Review EOI and determine which core Signpost/ Zendesk modules are in scope for the VAPA implementation.
- SP-2601 Introductory project orientation via Expression of Interest document and an introductory meeting between Signpost tech team members and VAPA PRoL TAs and Signpost tech team to confirm readiness, and next steps
- SP-2600 Configure Jira with a new VAPA epic and Stage-01 Initiative Definition and Plan tickets for the VAPA implementation
- SP-2599 Full Mercy Corps Cash Concept Note for Mercy Corps Leadership
- SP-2594 Bring back Julisha's Service Map in English Version
- SP-2593 Configure daily re-build of the sites
- SP-2589 Add all LATAM links to the footer of all LATAM websites
- SP-2587 Add default dynamic content and Thailand-specific dynamic content for new site
- SP-2584 Customise kobo data collection tool for LIBYA team
- SP-2583 Discuss and Determine next steps for UAT site feedback for Importa Mi Post Launch: Review Dropdown menu for Recent Articles when they only have one topic
- SP-2582 Libya TRAINING ON DIRECTUS for Service Map CMS
- SP-2579 WhatsApper - Discuss expected behaviours and benefits for Bangladesh Interested
- SP-2577 Feature Request: Investigate and Improve Two-Column Article Layout Performance and Usability on mobile devices, especially smartphones
- SP-2575 Bug Report: Investigate, Fix and Test hyperlinks on the RI Italy site as several links within the articles is redirecting incorrectly
- SP-2573 Bug Report Follow Up: Fix and Deploy Separate Service name and service Description on Directus Service Export file.
- SP-2572 Investigate Algolia search not indexing Directus Articles for ALL Sites
- SP-2571 Discuss, Review and Finalise Process for Actioning Implementation Alyssa Analytics Tasks
- SP-2561 Bug Report: Follow up with SAFE to go over their mobile version accessibility issues
- SP-2560 Communications implementation - Uganda initial information gathering and documentation for SMS and Telephone Lines
- SP-2556 Bug Report: Investigate, and Test RI Italy Broken Translated Articles
- SP-2555 Bug Report: Investigate, Fix and Test hyperlinks on the RI Italy site as several links within the articles are crossed out
- SP-2550 Customize Thailand from Next.js site template with data for categories, dynamic content and styling
- SP-2549 Work with Libya team on offline tool customisation
- SP-2545 Review ZD Dev Tickets, Update Tickets, Create JIRA tickets if any are missing, and Schedule calls with Reporters where applicable
- SP-2543 Sync with the Latin America Signpost Platform Team to review and define their ECHO LISTO request
- SP-2541 Finalize SSP Documentation with G's Proposal and complete debate
- SP-2539 Bug Report: Investigate, Test and Fix RI Czechia categories created are not showing on the map
- SP-2533 [From Nov 9 GPWG Meeting] Review and document ZD font sizes when articles are created in ZD over to Vercel
- SP-2532 [From Nov 9 GPWG Meeting] Create customized labels to add to articles in News to help countries filter topics
- SP-2531 [From Nov 9 GWPG Meeting] Create Documentation to map out how platforms are connected to one another and include description
- SP-2529 Create a List View in ZD for Tickets Solved for both Product and Dev and can be filtered for Deployment Visibility
- SP-2528 Create Product List and Refine Dev and Product ZD Explore List by Sorting Ticket Type and Ticket Created
- SP-2523 Meet with the Bangladesh and Handover Implementation Phase to Support Phase
- SP-2522 Zendesk Guide Theme for Bangladesh to be updated to the redirect
- SP-2521 Bug Report: Investigate, Fix and Test Tubulire's Region field in Directus as it's auto-selecting the wrong region
- SP-2515 Creating and adding a new country (and language) Mali in Directus QA and Prod
- SP-2514 Creating and adding a new country (and language) Burkina Faso in Directus QA and Prod
- SP-2511 Niger TRAINING ON ZENDESK SUPPORT
- SP-2507 Assign all the languages for Mali in Zendesk Admin Center/Guide/Support/Directus
- SP-2506 Assign all the languages for Burkina Faso in Zendesk Admin Center/Guide/Support/Directus
- SP-2505 Activate and test Zendesk Guide for Mali
- SP-2504 Activate and test Zendesk Guide for Burkina Faso
- SP-2503 Add new brand in Zendesk and configure Mali instance
- SP-2502 Add new brand in Zendesk and configure Burkina Faso instance
- SP-2501 Share first draft (in Vercel - recent branch) of the website with the Niger and handover to UAT
- SP-2499 Create and Initial Vercel configuration for Mali site
- SP-2498 Create and Initial Vercel configuration for Burkina Faso site
- SP-2497 Create Github repository for Mali code and copy/fork from Signpost global template
- SP-2496 Create Github repository for Burkina Faso code and copy/fork from Signpost global template
- SP-2475 Update Zendesk Dynamic Content with New Languages from Uganda
- SP-2464 Create proposal for Signpost Agile Process
- SP-2461 Use Transifex to translate non-translated articles in Zendesk Help Center since last update
- SP-2457 Finalise Directus Regression Document PT1
- SP-2449 Clean out all of the service articles in Transifex (archive articles and delete sections)
- SP-2446 Demonstrate new Info Sheba site to country team for approval to launch
- SP-2444 Review and Address Tabasum's Feedback from the Software Testing Handbook
- SP-2442 Host Retrospective with the Simaet Bhatha to close out implementation
- SP-2440 Host Retrospective with the Importa Mi to close out implementation
- SP-2439 Host Retrospective with the Info Palante Colombia to close out implementation
- SP-2436 Host Retrospective with the Info Palante Ecuador to close out implementation
- SP-2426 Review and Discussion on SP Directory - Identify how to effectively keep the sheet up to date or where to store the list
- SP-2404 Remediate High Priority findings from UAT - Info Pa'lante site Prior Launch
- SP-2391 Libya Training on Directus
- SP-2371 [From SP-2279] Investigate framework for Service Page redesign
- SP-2369 [From SP-2279] Investigate an animation library and content library to store images on the home page in one of our platforms (TBD)
- SP-2364 Customize Uganda from Next.js site template with data for categories, dynamic content and styling
- SP-2359 Customize Nigeria from Next.js site template with data for categories, dynamic content and styling
- SP-2314 Feature Request: Review and update code for the address field in Directus and make it Optional than Mandatory to save the entry
- SP-2172 Update WhatsApp link on Beporsed website and update the team
- SP-2099 Demonstrate new Importa Mi site to country team Post Launch
- SP-2023 Add accounts for all staff roles to Directus-instance and Zendesk for Nigeria
- SP-893 14. Final DNS update, SSL installation/validation, and Vercel setup to go live with Info Sheeba
The team has worked diligently to ensure that all tasks are completed to the highest standard, setting a strong foundation for the next sprint.
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