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Release Notes for 2024-04-09

Signpost Administrator
Digital Community Liaison
  • Convert Tubulire WA Account to a business account and connect to ZD.
  • Review Zendesk Tickets Data Points for Prioritization.
  • Add the Zendesk articles to the new SPA (Single Page Application) site.
  • Create AI Chatbot UI Mockup to define the scope of work backwards on what needs to be accomplished on web and mobile for the user.
  • Fix Importa Mi issue with the "About" tab in Spanish Version as it is not showing on the page.
  • Create an OAuth token for Mali.
  • Meet with Ines from ImportaMi to address her layout, formatting, ZD Categories, etc, questions and concerns before engaging Devs to dedicate time.
  • Investigate and Implement bot results based on website data such as providing service articles from the service map without needing to navigate on the website as they can rely on the bot.
  • Final DNS update, SSL installation, and Vercel setup to go live with Info-Palante Country Selector Google Search Console.
  • Peru TRAINING ON ZENDESK SUPPORT.
  • Categorize prompts as either 'Synthetic prompt' or 'User Prompt' on 'Directus Ai Scores' as dropdowns.
  • Document requirements comparison for Performance Evaluation Platforms after Demos.
  • Improve bot response by adding a prompt to remove any malicious advice to the user such question "how to report a family escaping the country" for all bots.
  • Investigate and implement a Vector Storage for chatbot.
  • Update Software Handbook to include the new process for Regression Testing in Jira.
  • Improve the way the bot responds by sending only EXTERNAL articles, remove all INTERNAL articles and data as they do not need to know team and operational matters.
  • Investigate autocorrection of Czech service translations in RI Czechia Site.
  • Improve and Implement Standard Failure Results for Testing AI Chatbot Quality & Moderator Response Section - Reference Mockup (Generic Selection).
  • Internal Tech Request: Update the Feature Request standard format template to only limit to Feature Requests and not other topics like News.
  • Follow up with teams PT2 to add privacy policy and cookie policy to all current Signpost websites.
  • Improve and Implement narrowing down bot results based on website data such as displaying social media links to make the bot more advanced.
  • Monorepo: Create Block Services (map, filters, and tile) Components for UX.
  • Implement memory of last conversation to continue talking with the bot.
  • Update Spanish Team on Brainstorming UX Session.
  • Improve the chatbot so that it is pulling content of most relevant and most recently updated articles (example, not from 2022).
  • Input the site URL into Google Search Console and ensure that the console crawls our sitemap for Peru.
  • Add accounts for all staff roles to Directus and Zendesk for Peru.
  • [Importa Mi Feature] Investigate and Determine if there is a way to have a page within the Resources tab and section on the homepage that can display all topics/subtopics on one page - similar to Beporsed but not split up, all together.
  • [Importa Mi Feature] Update 'News' Tabs with appropriate articles. News on the homepage needs to be the same as News when you click on the tab.
  • Request and Setup Readspeaker for Info Digna NYC.
  • Push Yemen site to production on Vercel.
  • Remediate High Priority findings from UAT - Yemen site Prior Launch.
  • Customize Burkina Faso website from Signpost Template.
  • Customize Mali website from Signpost Template.
  • Customize Dominican Republic website from Signpost Template.
  • Add default dynamic content and Dominican Republic-specific dynamic content for the new site.
  • Create OAuth API access token for DR.
  • Determine the information hierarchy (site map of categories/sections) for DR.
  • Decision on all languages to include in the Signpost site for DR.
  • Build a landing page for all Info Palante teams.
  • Monorepo: Finish Block Image Components for UX in the main branch.
  • Monorepo: Create Block Info (fetch data from ZD, no backend, implement frontend) Components for UX.
  • Monorepo: Finish the Channel Block in the main branch.
  • MonoRepo: Finish backend connection and update.
  • Review and Implement User (SMO) can save a service when incomplete (not all mandatory fields are selected).
  • Add and Configure Whatsapp Private Messaging to Zendesk Support for Nigeria Zendesk.
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