Updates and Release notes - 11/6/2023
Sprint Report & Release Notes
This sprint focused on closing out various user stories and addressing key issues across multiple projects. Our efforts included substantial backend work to ensure seamless user experiences, rigorous user acceptance testing (UAT), and essential quality assurance (QA) measures.
Key Accomplishments:
- New site launch for Julisha
- New site launch for Sheega
- New site launch for Importa Mi
- New site launch for Simaet Bhatha
- New site launch for Bolo
- New site launch for Info Digna NYC (still awaiting content before public launch)
- New messaging and social media launch for Uganda
- Most urgent visual bugs with the service maps on websites identified and resolved
- New workflows for release notes, visible product roadmap
- New structure for help center articles
- Development of a new Zendesk ticket import tool for offline programming.
- Development of an external-facing form for service providers
- Feedback survey and internal metrics on support requests
Moving Forward:
For the first time, ALL of our country projects have been switched over to the new site template and new Service map CMS. With this in mind, we are no longer transitioning out old tools and will be re-directing efforts towards making aesthetic and functional improvements on the new site template front-end and service mapping CMS. We will be de-commissioning the old CMS system and cleaning up artifacts for old content in our current systems.
Work accomplished:
SP-1758 - Investigate limiting the subcategories based on the selected categories.
SP-1881 - User Acceptance Testing - Importa Mi site - Approval to launch
SP-1946 - Directus User Personas Updates
SP-1964 - Review code in GitHub and hide HTML Description Button in Directus - P2
SP-1984 - Follow up with Guillermo on Directus Enhancement & Improvement Brainstorming Session
SP-1986 - Advanced Training 1 & 2 for the Project Country Teams on Directus
SP-2005 - Review Directus Formatting Guideline
SP-2031 - Bug report: Some services displaying part of an article in the wrong language
SP-2071 - Initial Vercel configuration for Bolo-PK.info site
SP-2072 - Configure Bolo-PK.info Google Analytics IDs in Vercel, Github, and Zendesk
SP-2090 - Remediate High Priority findings from UAT - IP Colombia site
SP-2091 - Demonstrate new Julisha site to country team for approval to launch
SP-2101 - Demonstrate new Info Palante site to country team for approval to launch
SP-2121 - Bug Report: Service Category and Subcategory is not working properly
SP-2141 - Create and share the new overview of tasks on how to add a new country instance to Directus
SP-2196 - Procure MOBILE or obtain digital phone line and telephone number for WhatsApper in Uganda
SP-2197 - Decision on Zendesk URL, the public domain name, and initial branding such as colors and logo for Info Digna NYC
SP-2204 - Assign Material Design category and section icons for Info Digna NYC web pages
SP-2209 - Determine the information hierarchy (site map of categories/sections) for Info Digna NYC
SP-2211 - Configure Zendesk Support form for Info Digna NYC
SP-2217 - Decision on Zendesk URL, the public domain name, and initial branding such as colors and logo for Uganda
SP-2238 - Bug report: InfoDigna website search engine not functioning as expected
SP-2242 - Upload all of the Filter Translations to Directus
SP-2243 - Add Somali language code to the Greece site template
SP-2244 - [Zendesk] Follow up with Hara on translating the remaining RI Greece Directus collection & Dynamic Content to include the Somali language
SP-2245 - Bug report: Investigate why bulleted lists aren't aligning correctly in SettleIn site for English language in Zendesk
SP-2248 - Describe a method for identifying related articles through an API endpoint that can be called from the sites.
SP-2258 - Investigate Name of the Service not displayed on websites in Vercel
SP-2268 - Create Miro Board to start SPP Planning
SP-2269 - Facilitate PT 1 of SPP Working Session via Miro Board
SP-2275 - Bug Report: Investigate to display the Service ID when editing a service in Directus
SP-2279 - Develop a list of suggestions to improve website design and interactions
SP-2280 - Create and Share Document with Helen and Tabasum on QA and Deployment Process
SP-2281 - [Zendesk] Review if Text-to-Speech functionality by Readspeaker is supported for Somali or not
SP-2284 - [Zendesk] Review deletion of (-) field to fix 'New Providers' Name still missing after update'
SP-2286 - WhatsApper - Set up Integrations for Uganda
SP-2289 - Set up Signpost_Test to most recent branches and check if we can delete field (-)
SP-2295 - Create a master list of core ticket form category definitions (necessary for offline form)
SP-2296 - Clean up Transifex Project Names
SP-2297 - Archive Old Zendesk Service Articles
SP-2300 - Add translations to the Dynamic Content buttons on the Map
SP-2305 - Create user stories in MAIN FILE Project Tracker
SP-2307 - Prepare Steering Committee GPWG Session
SP-2308 - Investigate an Offline Form for Teams to send to providers
SP-2309 - Final Demo of all the Fixes to the Country Teams before release to Production
SP-2320 - Bug Report: Fix Missing Service & Provider Name for Newly Created Service in Directus - RI Czechia
SP-2322 - Bug Report: Fix Newly Created Services that throw an Error Page when clicking on them
SP-2325 - [Directus Training] Follow-up with Hara on Transifex
SP-2327 - Investigate Form & Script to import to Zendesk
SP-2343 - Bug Follow-up: Fix Error Exception for Newly Created Services for all instances
SP-2348 - Bug Report: Delayed and outdated synchronized content/articles that require an update for Beporsed and Settlein
SP-1881 - User Acceptance Testing - Importa Mi site - Approval to launch
SP-1946 - Directus User Personas Updates
SP-1964 - Review code in GitHub and hide HTML Description Button in Directus - P2
SP-1984 - Follow up with Guillermo on Directus Enhancement & Improvement Brainstorming Session
SP-1986 - Advanced Training 1 & 2 for the Project Country Teams on Directus
SP-2005 - Review Directus Formatting Guideline
SP-2031 - Bug report: Some services displaying part of an article in the wrong language
SP-2071 - Initial Vercel configuration for Bolo-PK.info site
SP-2072 - Configure Bolo-PK.info Google Analytics IDs in Vercel, Github, and Zendesk
SP-2090 - Remediate High Priority findings from UAT - IP Colombia site
SP-2091 - Demonstrate new Julisha site to country team for approval to launch
SP-2101 - Demonstrate new Info Palante site to country team for approval to launch
SP-2121 - Bug Report: Service Category and Subcategory is not working properly
SP-2141 - Create and share the new overview of tasks on how to add a new country instance to Directus
SP-2196 - Procure MOBILE or obtain digital phone line and telephone number for WhatsApper in Uganda
SP-2197 - Decision on Zendesk URL, the public domain name, and initial branding such as colors and logo for Info Digna NYC
SP-2204 - Assign Material Design category and section icons for Info Digna NYC web pages
SP-2209 - Determine the information hierarchy (site map of categories/sections) for Info Digna NYC
SP-2211 - Configure Zendesk Support form for Info Digna NYC
SP-2217 - Decision on Zendesk URL, the public domain name, and initial branding such as colors and logo for Uganda
SP-2238 - Bug report: InfoDigna website search engine not functioning as expected
SP-2242 - Upload all of the Filter Translations to Directus
SP-2243 - Add Somali language code to the Greece site template
SP-2244 - [Zendesk] Follow up with Hara on translating the remaining RI Greece Directus collection & Dynamic Content to include the Somali language
SP-2245 - Bug report: Investigate why bulleted lists aren't aligning correctly in SettleIn site for English language in Zendesk
SP-2248 - Describe a method for identifying related articles through an API endpoint that can be called from the sites.
SP-2258 - Investigate Name of the Service not displayed on websites in Vercel
SP-2268 - Create Miro Board to start SPP Planning
SP-2269 - Facilitate PT 1 of SPP Working Session via Miro Board
SP-2275 - Bug Report: Investigate to display the Service ID when editing a service in Directus
SP-2279 - Develop a list of suggestions to improve website design and interactions
SP-2280 - Create and Share Document with Helen and Tabasum on QA and Deployment Process
SP-2281 - [Zendesk] Review if Text-to-Speech functionality by Readspeaker is supported for Somali or not
SP-2284 - [Zendesk] Review deletion of (-) field to fix 'New Providers' Name still missing after update'
SP-2286 - WhatsApper - Set up Integrations for Uganda
SP-2289 - Set up Signpost_Test to most recent branches and check if we can delete field (-)
SP-2295 - Create a master list of core ticket form category definitions (necessary for offline form)
SP-2296 - Clean up Transifex Project Names
SP-2297 - Archive Old Zendesk Service Articles
SP-2300 - Add translations to the Dynamic Content buttons on the Map
SP-2305 - Create user stories in MAIN FILE Project Tracker
SP-2307 - Prepare Steering Committee GPWG Session
SP-2308 - Investigate an Offline Form for Teams to send to providers
SP-2309 - Final Demo of all the Fixes to the Country Teams before release to Production
SP-2320 - Bug Report: Fix Missing Service & Provider Name for Newly Created Service in Directus - RI Czechia
SP-2322 - Bug Report: Fix Newly Created Services that throw an Error Page when clicking on them
SP-2325 - [Directus Training] Follow-up with Hara on Transifex
SP-2327 - Investigate Form & Script to import to Zendesk
SP-2343 - Bug Follow-up: Fix Error Exception for Newly Created Services for all instances
SP-2348 - Bug Report: Delayed and outdated synchronized content/articles that require an update for Beporsed and Settlein
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