Updates and Release Notes - 12/5/2025

Sprint Report & Release Notes Sprint 131

Our efforts included substantial backend work to ensure seamless user experiences, rigorous user acceptance testing (UAT), and essential quality assurance (QA) measures.

Key Accomplishments:

• Implemented improvements in our testing process by developing new issue types for bugs and testing (SP-2698, SP-2697).
• Held a critical internal tech meeting to address auditing requirements for Google Analytics & PowerBI (SP-2691).
• Identified automation auditing opportunities to enhance our implementation across platforms (SP-2643).
• Finalized the QA requirements for the upcoming SSP Launch (SP-2640).
• Quickly addressed and resolved a significant downtime issue with the RI Czechia website (SP-2639).
• Investigated and documented the requirements for the development of the SP Dashboard (SP-2637).
• Worked on the OAuth API token creation for Thailand to ensure secure API access (SP-2622).
• Set up Transifex properties for Mali and Burkina Faso brands to support localization efforts (SP-2621, SP-2620).
• Configured the Telerivet Cloud App for a new mobile line in Uganda, enhancing our communication channels (SP-2619).

Moving Forward:

We are done transitioning all of our country projects to the new site template and the new Service Map CMS. The focus will now shift from transitioning old tools to enhancing the aesthetic and functional aspects of our new site template and Directus. The old CMS system will be decommissioned, and we will be cleaning up artifacts from our current systems.

Work Accomplished:

• SP-2698    Testing Improvement Issue Types
• SP-2697    Testing Bug Issue Types
• SP-2691    Internal Tech Request: Meet with Alyssa to address Google Analytics & PowerBI Auditing Requirements
• SP-2643    Identify Automation Auditing Opportunities with Implementation Accounts across Platforms
• SP-2640    Finalize QA Requirements for SSP Launch
• SP-2639    Bug Report: RI Czechia website is down 
• SP-2637    Investigate and Document requirements for SP Dashboard
• SP-2631    Bug Report: Remove Service Map on the Live Settle In Help Center Homepage
• SP-2622    Create OAuth API access token for Thailand
• SP-2621    Set up Transifex property for Mali brand and add users to Transifex
• SP-2620    Set up Transifex property for Burkina Faso brand and add users to Transifex
• SP-2619    CONFIGURE TELERIVET CLOUD APP (W/ MOBILE GATEWAY APP) FOR THE UGANDA NEW MOBILE LINE.
• SP-2618    Nigerial Follow-up TRAINING ON DIRECTUS for Service Map CMS
• SP-2617    Set up Integrations for Teams on WhatsApper for Bangladesh
• SP-2615    Set up VAPA EPIC and create actionable Jira tickets based on the WBS
• SP-2612    Assign all the languages for VAPA in Zendesk Admin Center/Guide/Support/Directus
• SP-2611    Activate and test Zendesk Guide for VAPA
• SP-2610    Add new brand in Zendesk and configure VAPA instance
• SP-2609    Facilitate project kickoff presentation to stakeholders for the VAPA implementation project
• SP-2608    Create Jira tickets and annotate anticipated schedule for the project to finish each feature outlined in the VAPA project charter deliverables list.
• SP-2607    Compose project charter for implementation of VAPA outlining scope, deliverables, exclusions, and boundaries.
• SP-2606    Decision on final Zendesk URL, domain name, and initial requirements for VAPA
• SP-2603    We need a list of people and what their roles are for implementing VAPA site
• SP-2602    Onboarding Step- Review EOI and determine which core Signpost/ Zendesk modules are in scope for the VAPA implementation.
• SP-2601    Introductory project orientation via Expression of Interest document and an introductory meeting between Signpost tech team members and VAPA PRoL TAs and Signpost tech team to confirm readiness, and next steps
• SP-2600    Configure Jira with a new VAPA epic and Stage-01 Initiative Definition and Plan tickets for the VAPA implementation
• SP-2599    Full Mercy Corps Cash Concept Note for Mercy Corps Leadership
• SP-2594    Bring back Julisha's Service Map in English Version
• SP-2593    Configure daily re-build of the sites
• SP-2589    Add all LATAM links to the footer of all LATAM websites
• SP-2587    Add default dynamic content and Thailand-specific dynamic content for new site
• SP-2584    Customise kobo data collection tool for LIBYA team 
• SP-2583    Discuss and Determine next steps for UAT site feedback for Importa Mi Post Launch: Review Dropdown menu for Recent Articles when they only have one topic
• SP-2582    Libya TRAINING ON DIRECTUS for Service Map CMS
• SP-2579    WhatsApper - Discuss expected behaviours and benefits for Bangladesh Interested
• SP-2577    Feature Request: Investigate and Improve Two-Column Article Layout Performance and Usability on mobile devices, especially smartphones
• SP-2575    Bug Report: Investigate, Fix and Test hyperlinks on the RI Italy site as several links within the articles is redirecting incorrectly
• SP-2573    Bug Report Follow Up: Fix and Deploy Separate Service name and service Description on Directus Service Export file. 
• SP-2572    Investigate Algolia search not indexing Directus Articles for ALL Sites
• SP-2571    Discuss, Review and Finalise Process for Actioning Implementation Alyssa Analytics Tasks
• SP-2561    Bug Report: Follow up with SAFE to go over their mobile version accessibility issues
• SP-2560    Communications implementation - Uganda initial information gathering and documentation for SMS and Telephone Lines
• SP-2556    Bug Report: Investigate, and Test RI Italy Broken Translated Articles
• SP-2555    Bug Report: Investigate, Fix and Test hyperlinks on the RI Italy site as several links within the articles are crossed out
• SP-2550     Customize Thailand from Next.js site template with data for categories, dynamic content and styling
• SP-2549    Work with Libya team on offline tool customisation 
• SP-2545    Review ZD Dev Tickets, Update Tickets, Create JIRA tickets if any are missing, and Schedule calls with Reporters where applicable
• SP-2543    Sync with the Latin America Signpost Platform Team to review and define their ECHO LISTO request
• SP-2541    Finalize SSP Documentation with G's Proposal and complete debate
• SP-2539    Bug Report: Investigate, Test and Fix RI Czechia categories created are not showing on the map
• SP-2533    [From Nov 9 GPWG Meeting] Review and document ZD font sizes when articles are created in ZD over to Vercel
• SP-2532    [From Nov 9 GPWG Meeting] Create customized labels to add to articles in News to help countries filter topics
• SP-2531    [From Nov 9 GWPG Meeting] Create Documentation to map out how platforms are connected to one another and include description
• SP-2529    Create a List View in ZD for Tickets Solved for both Product and Dev and can be filtered for Deployment Visibility
• SP-2528    Create Product List and Refine Dev and Product ZD Explore List by Sorting Ticket Type and Ticket Created
• SP-2523    Meet with the Bangladesh and Handover Implementation Phase to Support Phase
• SP-2522    Zendesk Guide Theme for Bangladesh to be updated to the redirect
• SP-2521    Bug Report: Investigate, Fix and Test Tubulire's Region field in Directus as it's auto-selecting the wrong region
• SP-2515    Creating and adding a new country (and language) Mali in Directus QA and Prod
• SP-2514    Creating and adding a new country (and language) Burkina Faso in Directus QA and Prod
• SP-2511    Niger TRAINING ON ZENDESK SUPPORT
• SP-2507    Assign all the languages for Mali in Zendesk Admin Center/Guide/Support/Directus
• SP-2506    Assign all the languages for Burkina Faso in Zendesk Admin Center/Guide/Support/Directus
• SP-2505    Activate and test Zendesk Guide for Mali
• SP-2504    Activate and test Zendesk Guide for Burkina Faso
• SP-2503    Add new brand in Zendesk and configure Mali instance
• SP-2502    Add new brand in Zendesk and configure Burkina Faso instance
• SP-2501    Share first draft (in Vercel - recent branch) of the website with the Niger and handover to UAT
• SP-2499    Create and Initial Vercel configuration for Mali site
• SP-2498    Create and Initial Vercel configuration for Burkina Faso site
• SP-2497    Create Github repository for Mali code and copy/fork from Signpost global template
• SP-2496    Create Github repository for Burkina Faso code and copy/fork from Signpost global template
• SP-2475    Update Zendesk Dynamic Content with New Languages from Uganda 
• SP-2464    Create proposal for Signpost Agile Process
• SP-2461    Use Transifex to translate non-translated articles in Zendesk Help Center since last update
• SP-2457    Finalise Directus Regression Document PT1
• SP-2449    Clean out all of the service articles in Transifex (archive articles and delete sections)
• SP-2446    Demonstrate new Info Sheba site to country team for approval to launch
• SP-2444    Review and Address Tabasum's Feedback from the Software Testing Handbook
• SP-2442    Host Retrospective with the Simaet Bhatha to close out implementation
• SP-2440    Host Retrospective with the Importa Mi to close out implementation
• SP-2439    Host Retrospective with the Info Palante Colombia to close out implementation
• SP-2436    Host Retrospective with the Info Palante Ecuador to close out implementation
• SP-2426    Review and Discussion on SP Directory - Identify how to effectively keep the sheet up to date or where to store the list
• SP-2404    Remediate High Priority findings from UAT - Info Pa'lante site Prior Launch
• SP-2391    Libya Training on Directus
• SP-2371    [From SP-2279] Investigate framework for Service Page redesign
• SP-2369    [From SP-2279] Investigate an animation library and content library to store images on the home page in one of our platforms (TBD)
• SP-2364    Customize Uganda from Next.js site template with data for categories, dynamic content and styling
• SP-2359    Customize Nigeria from Next.js site template with data for categories, dynamic content and styling
• SP-2314    Feature Request: Review and update code for the address field in Directus and make it Optional than Mandatory to save the entry
• SP-2172    Update WhatsApp link on Beporsed website and update the team
• SP-2099    Demonstrate new Importa Mi site to country team Post Launch
• SP-2023    Add accounts for all staff roles to Directus-instance and Zendesk for Nigeria

• SP-893    14. Final DNS update, SSL installation/validation, and Vercel setup to go live with Info Sheeba

The team has worked diligently to ensure that all tasks are completed to the highest standard, setting a strong foundation for the next sprint.