Signpost Service Map User Scenario
A single mother, along with her baby, seeks refuge in a new country after fleeing their homeland. She lacks a support network, employment, and access to basic necessities like food. In desperate need of assistance but with no contacts in the new country, she turns to the "InfoDigna" website.
"InfoDigna" provides her with valuable information on immigration procedures and the process of settling in.
Using the interactive map feature in "InfoDigna," she locates service providers near her current location.
The single mother visits a humanitarian service provider suggested by the application and receives the help she needs. By utilizing the service map functionality, she can discover a wide range of humanitarian services, encompassing, but not restricted to, legal and financial support, education, healthcare, and numerous other options.
With the support of the service provider, she is connected to other services and resources, enabling her to safely establish a new life and start afresh. Behind this system is the service mapping officer adding content in Directus which will be used to process the data that our user will see on the website.