A crisis can bring chaos, leaving people in a sea of uncertainty. Signpost uses Social Media to provide crucial information to support people in crisis during decision-making. We carefully choose platforms where our audience actively seeks and shares details and use their languages. Analyzing their needs and preferences, we create responsive, accurate, actionable, inclusive, and accessible content to guide them through tough decisions. Whether it is a refugee situation or a health scare, we strive to be reliable, providing clear steps and fostering a sense of support through social media.