Actionable information focuses on what can be done today. It takes the generic advice from international agencies and governments and crosschecks it to determine whether said advice is available, or even possible, in the areas of need. Good actionable information is refers individuals to the available services on the ground and the immediate actions people can take themselves.
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Generic Advice: |
Crosscheck: |
Actionable Information: |
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"Wear a face mask and wash your hands." |
"Are soap & face masks available in this area?" |
"Access to face masks & soap are limited in this area. Alternative options are..." |
Here are some examples of how you can make information actionable:
- Provide clear instructions: Provide clear and concise instructions that are easy to understand and follow. For example, if you're providing information on how to access emergency aid, provide clear instructions on where to go, what to do, and what to bring.
- Use visual aids: Use visual aids, such as maps or infographics, to help your audience understand complex information. This can help them make informed decisions and take appropriate action.
- Provide contact information: Provide contact information for relevant organizations or individuals that can provide assistance. This makes it easier for your audience to get in touch with the right people and access the help they need. If you're providing information on how to access medical aid, provide contact information for local hospitals or medical organizations that can provide assistance.
- Highlight priority information: Highlight priority information, like deadlines or eligibility criteria, to ensure that your audience is aware of what they need to do and when.