Currently there is a portion of code that has been inserted into our website, Zendesk and our Service Map CMS. This allows editorial teams to continually translate new articles and update translations without needing to interface with the developers each time. After you are successfully added to Transifex, you should see a Page like below.
| Using Transifex |
From the project navigation in the "Dashboard" you will:
- Click on the Project (1) you want to translate.
- You will be using mainly Settings (3) & Resources (2) links when in Dashboard.
Services are not automatically sent to Zendesk, so you will have to manually pull them.
- Click on Setting (3) & you now see a page like bellow.
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Select Integrations (1), then under Zendesk section click on the 3 dots (2) and Edit Settings (3).
- Please note Zendesk needs to be linked with Transifex to work. If this is done successfully, you should see a green dot next to Linked. If not, please contact your Signpost administrator.
A new popup window will open in your browser.
- Click “Select Content”.
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In Content type select from the dropdown menu “Articles” and you should see a list of all Articles in Zendesk. By using the check box on the left side of the Article title, select the Articles you want to pull to Transifex for translation.
- You can change the number of articles displayed at the bottom of the page. You can also search for individual articles by using the search bar. After selecting the desired articles click the “Update Setting & Synchronize” blue button at the bottom of the page.
If everything worked, you should get a successful message (see below):