Setting Up Publishing Options

How to Set-up Publishing Options

	1. Save the article BEFORE you publish it.
	2. Select "Editors & Publishers"
	3. Select "Everyone" under the visible section
	4. Locate category & section where article will be published
	5. Put a check in the "Open for Comments" and DO NOT select "Promote Article"
	6. Add who the owner of the article is
	7. Add who the author of the article is
	8. Add keywords here
	9. Leave "Related" section blank
	10. Attach any files to the article here

Only complete the following step when you have finished all the options above.
	Once the article is saved you can tag someone (who has access to Zendesk) for review and schedule it for a later publication. Once the review is done, the article is ready to publish.
Things to Know:
Zendesk does not have auto-save features. So make sure you save first before you publish the articles. Once you save the article, you will also see the option to assign someone for review in the same place where you previously saw the ‘Save’ option. Those who have access to Zendesk can only review your content.